Cloud Release Notes

Improved the loading performance of the portal.

Fixed an issue where multi-node clusters in GCP us-central1 and Azure South Africa North did not use multi-availability-zone deployment.

Added the us-central1 region to the GCP offering.

Added additional filtering options to the Cluster page.

Fixed an issue causing intermittent failure when creating a cluster.

Added filtering options for the Cluster page.

Private Link is no longer supported for Azure.

Invoices now display additional information, including Initial Balance, Charged Amount, Credits Applied, and whether the invoice is fully closed.

Fixed an issue with the Azure backup process not working after a restart.

Cluster stop now allows stopping a cluster that is in an error state.

TigerGraph services are now gracefully stopped, when possible, before a cluster is stopped.

Removed the free tier cluster offering.

Fixed an issue causing failure to configure backup settings after resizing a cluster.

Fixed an issue with displaying a user’s Savanna roles in Cloud Classic.

Fixed a timezone issue affecting scheduled pause/resume when set to GMT-3.

Fixed incorrect documentation links in several places.

Fixed a backward compatibility issue with backup for GCP clusters.

Fixed a permission issue that allowed users who are not Org Admin or Cluster Admin to view a cluster’s activities.

Now available in TigerGraph 3.10.1. For more details, see TigerGraph DB Release Notes.

Now available in TigerGraph 3.10.0 (Preview Release). For more details, see TigerGraph DB Release Notes.

Show a banner to notify payment failure and next action.

Now available in TigerGraph 3.9.3.

Accepting an invitation when already logged in doesn’t work.

Add back missing sign-up form.

Improved lobby sign-in experience by remembering the last logged-in organization.

Only show the organization corresponding to the current login method.

Now available in TigerGraph 3.9.2.

Give correct guidance when attempting to reset password through Google login.

Wrong organization name is displayed on login welcome page.

User is not found if logging in with mixed case email.

Create multiple disks for data, logs, and binaries to reduce the risk of running out of disk space affecting the system.

New lobby sign-in experience to streamline the login process.

Base machine image is updated to Ubuntu 20.04 LTS.

Now available in TigerGraph 3.9.2.

Add access control to billing details so only the organization owner can view it.

Re-enable TG.C8.M32 and TG.C16.M64 in the Jakarta region.

Users can have multiple browser windows open to work with multiple clusters or tools.

Set memory usage limits for the GPE.

Set the maximum number of concurrent Kafka loading jobs and tasks per CPU.

For 3.9.2+ clusters with less than 200GB of RAM, limit the maximum topology size (amount of storage used to hold the graph data) to <RAM size>/2 - 2.5GB. This helps protect users from overloading a cluster.

For 3.9.2+ clusters, prevent TigerGraph Cloud Classic agents from being killed due to Out of Memory.

For 3.9.2+ clusters, use GCS as the filestore for GCP clusters.

Fixed the "ready" state so that it reflects the state of the overall service. If ML Workbench is included, "ready" means that both the database and ML Workbench are up and running.

A cluster’s name now remains the same when a cluster’s configuration is updated.

Fixed an incorrect link to the VPC setup guide.

Users can schedule cluster start and stop times.

ML Workbench now has Datadog monitoring.

Credit card accounts can see their invoices.

Added log rotation for daemon to reduce disk usage.

Clusters with more than one VM are now spread across all availability zones.

Added AMD CPUs for TG.C2.M16 and TG.C192.M1536 VMs.

Some VM types have been retired.

Fixed a problem accessing tools after resuming a free tier instance for the first time.

Users can upgrade a free tier cluster to a paid tier on any CSP.

The South Africa North, Johannesburg region is now available for Azure CSP.

A user can cancel a pending invitation to another user.

The log history for free tier clusters has been shortened.

Improved the response time of the Activities page.

Improved the response time of listing clusters on the Dashboard page.

Fixed the AWS and Azure marketplace subscription mechanisms.

Redesigned Create Cluster page, making it easier for users to see and choose the services they want.

Introduced Professional Tier and Enterprise Tier offerings.

Introduced the ML Bundle, so users can select TigerGraph DB plus the Machine Learning Workbench on a starter-size VM with one click.

Faster cluster management operations for the Free Tier: creating a cluster is now 5x faster (about 2 minutes); pausing, resuming, and terminating a cluster is now 5x faster (under 1 minute).

TigerGraph 3.9.0 is now available when creating new clusters.

Invoices are now sent in PDF format.

Disks on AWS can now be resized up to 2TB.

Disk resize limits now match the limits from each cloud service provider.

Subscriptions to TigerGraph Cloud Classic from cloud service provider marketplaces occasionally encounter issues during setup. Contact TigerGraph Support for assistance if your account is affected.

TigerGraph Insights, an all-new data visualization platform, is now available in TigerGraph Cloud Classic.

Machine Learning Workbench is now integrated seamlessly into TigerGraph Cloud Classic.

Added a dedicated starter kit for Machine Learning Workbench on TigerGraph Cloud Classic.

Reworked Billing and Analytics pages for improved ease of use.

TigerGraph 3.8.0 is now available when creating new clusters.

Updated the service termination flow: a paid tier cluster will not be automatically terminated.

Removed the $25 free credit for new users.

Added the Jakarta (Indonesia) region to AWS.

Added the Arizona (US) and Washington (US) regions to Azure.

Reorganized starter kits into new categories.

Added user and organization Activity Logging.

Fixed an issue where customers with outstanding balances were unable to create free-tier clusters.

Fixed an issue with creating a user named tigergraph as a database user.

Overhauled the Create Cluster workflow to greatly streamline the user experience. Users can now create new clusters on a single page and apply default settings with one click.

Clarified in new user email that each new user invitation lasts seven days and must be resent if not accepted within that time.

Backend improvements reducing cluster provisioning time.

Security enhancements.

Fixed an issue where some clusters were created with attributes set as empty strings instead of null values, which could have caused API problems in rare cases.

Fixed an issue with the GCP filestore in cases where cluster provisioning failed.

Enabled SSO with Okta and Azure Active Directory.

Seamless UI redesign that integrates with the TigerGraph Suite of web applications.

TigerGraph 3.7.0 is available when creating new clusters.

UI refinements with a focus on intuitive use.

Shift in terminology from "Solution" to "Cluster."

In rare cases, leaving a browser window with a Cloud instance open and idle for several hours will raise a "Refused to connect" error. Log out and log in again to fix this error.

Users with an invitation can provision ML Workbench (preview version) instances on top of TigerGraph Cloud Classic clusters. If you are interested in experimenting with ML Workbench on TigerGraph Cloud Classic, contact sales@tigergraph.com.

TigerGraph 3.6.2 is available when creating new clusters.

Organization Admins can now create username-password pairs for user authentication from TigerGraph connectors and the remote GSQL client.

Minor UI improvements.

Multiple users can now share access to the same organization account.

Role-based access control (RBAC) to control and manage access to specific clusters and capabilities.

TigerGraph Cloud Classic Console and GraphStudio user authentication are now integrated to eliminate repeated logins.

All-new clean and unified user interface.

Username/password authentication has changed for connectors to TigerGraph Cloud Classic instances. Users need to create a secret in the Admin Portal UI. Secrets can only be created through the GUI after a graph has been created. When entering the credentials, the username needs to be GSQLsecret, and the password needs to be the secret.

TigerGraph Version 3.6.0 is now available for selection when creating new clusters.

Private Link connections can now be created for TigerGraph clusters for secure, private access. Private Links are supported across all cloud providers: AWS, Azure, and GCP. Clusters can have public or private access.

TigerGraph Cloud Classic clusters created on or after June 20, 2022 no longer expose ports 14240 or 9000. This also applies to previously created clusters that are resized on or after June 20, 2022. Use port 443 instead for API endpoint connectivity: use API endpoint 443/restpp/<endpoint> for RESTPP endpoints that were on port 9000, and 443/<endpoint> for endpoints that were on port 14240.

Resizing a cluster created before June 20, 2022 will cause data loss due to a backend improvement in cluster resizing. Always back up a cluster before performing a resize operation.

The GSQL Web Shell is temporarily disabled for new clusters due to recent networking improvements on the TigerGraph Cloud Classic backend. Clusters created before June 20, 2022 are unaffected and still have access to the Web Shell. Use the Remote GSQL client to access GSQL on new TigerGraph Cloud Classic clusters until access is restored.

TigerGraph Version 3.5.3 is now available for selection when creating new clusters.

Free-tier clusters on Azure: TigerGraph Cloud Classic now offers the option to create a free-tier cluster on Azure, along with Amazon Web Services (AWS) and Google Cloud Platform (GCP).

Enabled search by cluster ID in the cluster list.

Added a download button for cluster management.

Netdata support removed: monitoring network I/O data through Netdata is no longer supported because of security vulnerabilities.

Removed dependencies between credit card and backups when there are credits on the account.

User interface improvements for quota outages.

Improved observability with tags now on cluster information.

GSQL Output Path restricted for increased file security.

TigerGraph Version 3.5 is now available for selection when creating new clusters.

Added the framework to render TigerGraph Cloud Classic UIs in other languages besides English.

Improvements on secure access and auditability.

Improvements on operational SLAs and faster resolution of issues.

TigerGraph V3.1.5 is now available for selection when creating new clusters. Users can create clusters that include both single server and cluster deployment when they choose TigerGraph V3.1.5.

VPC Peering: users can now create a VPC peering connection between their TigerGraph Cloud Classic VPC and another VPC on all supported cloud providers.

Automatic load balancing for HA clusters: when users provision a cluster with replicas in TigerGraph Cloud Classic, a load balancer is automatically attached to the cluster.

Multi-AZ deployment: when a user provisions an HA cluster, the replicas of the cluster are automatically provisioned on different availability zones. This feature is supported on AWS and GCP.

Free-tier clusters on GCP: TigerGraph Cloud Classic now offers the option to create a free-tier cluster on GCP in addition to AWS.

Support for TigerGraph V3.1.1 for new clusters (single server).

Support for GCP (Google Cloud Platform) as one of the cloud platforms.

Added Azure Central India and South India regions to cloud platforms.

Added Cloud Portal self-guided tour.

Support for minimum disk size check during the new cluster provisioning process.

Pricing change: instance pricing change, backup pricing change, replica pricing change, new data transfer cost (first 50GB free for 2+ hour uptime per month).

Support for TigerGraph V3.0.6 for new clusters.

Support for TigerGraph v2.6.4 for new clusters.

Support for replication factor of 3 for TigerGraph V3.0.6 clusters.

New TigerGraph Cloud Classic instance type TG.C4.M16 available from AWS.

SOC2 Type 2 report available to request.

5 new TigerGraph Starter Kits: Graph Convolutional Networks (V3.0.6); Healthcare Graph (Drug Interaction/FAERS) (V3.0.6); Social Network Analysis (V2.6.4 and V3.0.6); Enterprise Knowledge Graph (Corporate Data) (V2.6.4 and V3.0.6); Enterprise Knowledge Graph (Crunchbase) (V2.6.4 and V3.0.6).

Support for TigerGraph V3.0.5 for new clusters.

Support for TigerGraph v2.6.3 for new clusters.

Users can choose v2.6.3 or V3.0.5 at new cluster provisioning.

Patched TigerGraph V3.0.5 with GSQL bug fixes for new clusters.

Support for Microsoft Azure as one of the cloud platforms.

Advanced Developer Tool: GSQL Web Shell for non-free tiers.

TigerGraph Database version upgrades to TigerGraph 2.6 for new instances.

Starter kit categorization at cluster provisioning.

6 new TigerGraph Starter Kits: COVID-19 Starter Kit; In-Database Machine Learning Recommendation; Low-Rank Approximation Machine Learning; Graph Algorithms (Shortest Path, Centrality, Community Detection).

New product name: "TigerGraph Distributed Cloud."

New URL: tgcloud.io.

Option to provision a TigerGraph Distributed Cluster.

Option to provision a Highly Available TigerGraph Cluster.

Added steps in the Cloud Portal provisioning workflow.

New TigerGraph Starter Kits.

Single Server Enterprise Edition.

Self-service signup and registration at tgcloud.us.

Free credits for first-time sign-up.

Available in 8 tiers of instances (Free Tier included) and 6 global regions.

Flexible billing and pay-as-you-go pricing.

Secure and isolated network (VPC) for each TigerGraph Cloud Classic account.

Fast data loading through S3 and local files.

13 TigerGraph Starter Kits with sample datasets and queries.

Start/stop/terminate TigerGraph clusters on demand through the Cloud Portal.

Built-in backup and restore through TigerGraph Admin Portal.

Rich metrics from the System Monitoring panel on the Cloud Portal.

Convenient application development through RESTful endpoints.